Resources
Explore our comprehensive library of case studies, support videos, catalogs and technical articles on DBS products and learn about our customized solutions for a wide variety of applications.
Resources
Explore our comprehensive library of case studies, support videos, catalogs and technical articles on DBS products and learn about our customized solutions for a wide variety of applications.
Support Videos
Product Catalogs
Warranty Information
All DBS products carry a standard warranty of 12 months from start-up or 18 months from shipping, whichever comes first. Additionally, the main gear-bearing carries a 5-year warranty for the rotary distributor application and 10-year warranty for all clarifier and thickener rake applications. Warranties cover parts and labor, but do not cover the cost of transportation of parts or labor to or from the installation site.
Products manufactured by DBS shall be warranted to be free from defects in materials and workmanship for a period of eighteen (18) months from date of shipment by DBS or twelve (12) months from date of first operation whichever comes first, unless otherwise agreed in writing. Alteration, accident, neglect, improper application, improper maintenance or misuse shall void any warranty of DBS or its suppliers.
On products manufactured by DBS, our obligation under this warranty is limited to replacement or repair of parts determined by DBS to be defective and no charges will be accepted for removal or replacement of equipment or parts. We reserve the right to request return of goods to the point of manufacture, freight prepaid, to determine the cause of failure, and refusal to comply with such request within a reasonable time will void any applicable warranty. DBS will not be liable to any person or company for incidental or consequential damages, injury, or commercial loss resulting from any breach of warranty and under no circumstances shall our liability exceed the contract price for the goods in question.
The warranty is expressly in lieu of any other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. No DBS employee is authorized to warrant the suitability of system or products beyond the state of use or warranty by the manufacturer of components or systems.
For More Information
If you have questions or would like to speak with one of our engineers, please contact us. A member of our engineering team will contact you shortly.